UMBRA REWARDS

Sign up for our exclusive loyalty program

HOW IT WORKS

The more you shop, the more rewards you earn

1

Join Umbra Rewards

2

Start earning points

3

Enjoy your rewards

Ways to earn more points

Spend a $1

Enter our contest

Share a photo on Instagram*

Create an account

Refer a friend*

On your birthday

Leave a review*

Follow us on Instagram

Sign up for our newsletter

Spend a $1

+5 POINTS

Enter our contest

+250 POINTS

Share a photo

+250 POINTS

Create an account

+250 POINTS

Refer a friend

+1000 POINTS

On your birthday

+1000 POINTS

Write us a review

+250 POINTS

Follow us on Instagram

+250 POINTS

Sign up for our newsletter

+250 POINTS

Redeem your points

Free product

Money off

500 POINTS = $5 OFF

Exclusive offers

FAQ

How do I get started with Umbra Rewards?

In order to start your rewards program you need to create an "account" with us, you can follow the link on “get started” or complete the information on the order confirmation page.

How do I track my reward points?

You can track your reward points at any time by logging into your account and going to the “my rewards” tab. This tab will also allow you to redeem points once you have reached enough points for any of the tiers.

How do I redeem my points?

You can redeem points by logging into your account, then going to “my rewards” and then to “manage rewards”. Simply follow the instructions. Points can be redeemed once you have reached each tier threshold or accumulated enough points.

Can I receive points for "Create an Account" action even though I already have an account?

No, points for the "Create an Account" action are only available to users who create an account after the launch of the rewards program. However, upon launching the rewards program all current account holders were emailed and offered points to create a rewards account.

How do I earn points for purchases?

For every $1 spent on the purchase of a product, depending on what tier you receive 5, 7 or 10 points. Points are not issued for any amount spent on taxes or shipping costs. Thus, reward points are only earned for money actually spent on the products.

Do the points expire at any time?

Unused points will expire 12 months after the last transaction.

Can I use my rewards points with a discount code?

Reward points cannot be used at the same time as a discount code when making a purchase. You will still earn reward points on transactions when you are using a discount code.

I’ve placed an order, when will I receive my points?

Your points will automatically be added to your account 21 days after your purchase.