You know and trust Umbra and we value your trust. We want you to know how we collect, use and protect information about our online guests.
- What information we collect.
- How we may share information.
- How you can limit our sharing of information.
What information about guests do we collect?
Information You Give Us:
We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us, enter a Contest, or enroll or participate in a club or service such as gift registries.
This information may include:
- Your name
- Your mailing address
- Your e-mail address
- Your age (if doubleClick enabled)
- Your gender (if doubleClick enabled)
- Your phone number
It may also include any other personal or preference information you provide to us. It may also include information you submit about other people, for example, the name and address of a gift recipient.
We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies" we obtain certain types of information when your web browser accesses our website. There are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist.
What are "cookies" and how do we use them?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies allow us to provide features such as storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's best features, so we recommend that you leave them turned on.
Does our website share information it receives?
We share information we collect at our website within the Umbra family. The Umbra family may use this information to offer you products and services that may be of interest to you. We do not share your information with other companies or organizations.
Our website may also share information with companies that provide support services to us (such as a web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
Protection of Our Website and Others
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.
What choices do I have?
If you provide our website with your e-mail address, you may receive e-mails from us concerning your order if you request them. You will only receive marketing or promotional e-mails from us if you have requested them. If you no longer wish to receive such e-mails, please click here.
Please call 1-800-387-5122 or contact us if you have further questions about our e-mail unsubscribe process. Customer Service Representatives are available to assist you Monday through Thursday 9:00am-6pm (EST) and Friday from 9:00am-5:00pm (EST).
What about links to and from other websites?
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call 1-800-387-5122 or contact us and we will delete the information about the child from our files.
Our Commitment to Data Security
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act , if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50.
We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our website while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.